Reference

Privacy Policy For Your bigklik Account

Your Privacy Policy choices sit beside account access, wallet records for DANA, OVO, GoPay and QRIS, and the cookie settings we use when you enter the lobby.

Account dataDANA recordsOVO recordsGoPay and QRISCookie choices
bigklik Privacy Policy For Your bigklik Account
CONTACT ROUTES

Privacy Help For DANA And QRIS Records

A privacy question should reach the team that can act on it. We keep privacy contact paths separate from routine lobby chat so your request is easier to trace. Send the account phone, registered email, payment rail involved, and the date range you want us to check. For changes to name, phone, or wallet details, we may ask you to sign in first so we can confirm the request belongs to your account.

Team online

Live chat privacy queue

Open live chat from the lobby and choose the privacy request option. Our team is available 10:00-02:00 WIB, and we may ask for your account email before discussing wallet or cookie records.

WhatsApp account check

Use the WhatsApp contact shown inside your account area for privacy follow-up. Share the last four digits of the linked phone and whether the request concerns DANA, OVO, GoPay or QRIS data.

Email record request

Write to [email protected] with your username, registered email, request type, and date range. We use email for longer privacy requests, including access, correction, deletion checks, and cookie preference records.

HANDLING PRACTICE

Account Cookies, Aviator Logs, And Retention

Privacy work is handled through account checks, limited staff access, and a clear trail of requests.

Account identity

We use your username, phone, email, password hash, and login records to run account access.

Payment records

DANA, OVO, GoPay and QRIS records may include reference codes, amount, time, and account status.

Cookie choices

Cookies help remember sign-in status, language, and basic security checks.

Game session logs

When you open Aviator, Bingo, Mega Fishing or live table rooms, we may record session time, game ID, device signal…

Retention periods

We keep account, wallet, and security records for as long as needed for operations, legal duties, and dispute handling.

Change requests

To correct data, sign in and send the request from Account > Profile > Privacy Request.

Privacy Policy Questions From Your Account

These answers cover the privacy questions we see most often from Indonesia accounts. They focus on account data, wallet records, device signals, cookies, and how you can reach us. If your request involves several items, include the payment rail, device used, and the date range so we can check the correct records without asking you to repeat the same details.

We collect the details needed to create and protect your account, such as username, phone or email, password hash, device signal, login time, and basic location indicators. Wallet data is collected only when you use a payment rail.

Yes. Payment records may include reference code, time, amount, rail name, and wallet status. We use those records to match your account wallet, handle support questions, check disputes, and meet retention duties.

You can request access by using Account > Profile > Privacy Request or by emailing [email protected]. We will ask for account details first, because we need to confirm the request belongs to you.

Sign in, open Account > Profile, and send a privacy correction request. For wallet changes involving DANA, OVO, GoPay or QRIS, we may verify recent account activity before changing stored details.

Device and session signals help us spot unusual access, keep you signed in where suitable, and investigate account issues. For games such as Aviator or Andar Bahar, session logs may also support dispute checks.

Use your browser settings to clear or block cookies for bigklik.club. If you clear them, you may need to sign in again, and some saved preferences may reset on that phone or browser.

You can send a deletion request through Account > Profile > Privacy Request or by email. Some records may need to be kept for disputes, security, or legal duties, and our response depends on local law.